Refund Policy

Refund Policy

 

At Tech Shappers, we want to provide quality education with a hassle-free experience to all students. Our goal is to provide accurate course material, subject matter knowledge, and beneficial learning outcomes through our website. However, sometimes circumstances change, and you may need a refund.

General Policy

All course purchases made on www.techshappers.com are subject to our refund terms. Since our training courses involve immediate access to digital content, we have a transparent and fair refund policy. 

Eligibility for Refund

You may be eligible for a refund if:

  • The course you purchased is not as described or has major technical issues.
  • You cannot access the course due to a verified issue on our platform.
  • You notify us within 7 days of your purchase with a valid reason for requesting a refund.

Non-Refundable Situations

Refunds will not be given under the following conditions:

  • Change of mind after accessing the course material.
  • Failure to complete the course within the admission period.
  • Requests are made after 7 days of enrollment.
  • Violation of our Terms of Service or Code of Conduct.

 

How to Request a Refund

To request a refund, please email us at (info@techshappers.com) with the following details:

  • You provided your name and email address while registering.
  • Course name and purchase receipt.
  • Reason for the refund request.

Our support team will process your request and contact you within 3-5 business days. If it is approved, you will receive a refund using the original payment method within 7-10 business days.

Policy Updates

Tech Shappers may change or update this Refund Policy at any time. Any updates will be posted on this page with the date of effect.

Information We Collect

When you engage with our website or enroll in our courses, we may collect specific personal details, such as your name, email address, phone number, billing information, and any communications shared via our contact forms or email.

In addition to personal information, we may collect non-personal information, including your browser type, IP address, device information, and pages viewed, to improve the functionality and performance of our website.

How We Use Your Information

Your information is collected to ensure a smooth and personalized user experience on our website. We use your data to:

  • Process course enrollments and payments securely.
  • Send important updates, newsletters, or promotional offers (only if you opt in).
  • Improve our website, services, and user experience.
  • Respond to your queries or feedback submitted via forms or email.

     

We never sell, rent, or trade your personal information to third-party companies for marketing.

Data Protection & Security

We respect data privacy and take appropriate measures to secure your information against unauthorized access, modification, or disclosure. We employ secure encryption technologies and reputable payment gateways to process your data securely.

Despite our best efforts to protect your data, no internet transmission method is 100% secure. We urge users to keep their login details secret and report suspicious activities.

Third-Party Links

Our site may contain links to third-party websites or tools. We have no control over the privacy policies of these third-party sites, and we recommend that you review their policies before providing any personal information.

Cookies & Tracking

We store cookies to support user experience, analyze traffic, and provide focused content. Turning off cookies by adjusting browser settings is an option to prevent it, but it may interrupt certain aspects of the site.

Your Privacy Rights

You have complete control over your personal information. If you ever want to:

  • Access, update, or delete your data
  • Unsubscribe from emails or promotional messages
  • Ask questions about your privacy

Feel free to contact us at (info@techshappers.com). We are here to assist you.

Â